Privacy Policy

This Privacy Policy explains how JBSandbox collects, uses, and protects your information when you use our services, including MarkSpot.

1. What We Collect

Account Information:

• Email address
• Name (if provided)
• Password (stored encrypted)

Payment Information:

• Payment processing is handled by Stripe (stripe.com).
• We do not store credit card numbers on our servers.
• Stripe provides us with the last 4 digits of your card and your billing address for invoicing only.

Usage Information:

• Pages viewed, features used, and approximate session duration
• Browser type, device type, and IP address (for security and analytics)

Content You Upload:

• PDFs you upload to MarkSpot for editing
• Annotations you create

2. How We Use Your Information

• To provide and improve MarkSpot
• To process subscription payments
• To send service-related emails (account confirmations, billing receipts, important service notices)
• To respond to support requests
• To comply with legal obligations

3. How We Share Information

We do not sell your personal information. We share data only with:

• Stripe — for payment processing
• Email service providers — to send transactional emails
• Analytics services — to understand site usage in aggregated, anonymized form
• Legal authorities — only when required by law

4. Uploaded PDF Content

• Your uploaded PDFs are stored securely and accessible only to you.
• We do not view, scan, or use your PDFs to train AI models.
• You can delete uploaded PDFs at any time from your account.
• Deleted PDFs are permanently removed within 30 days.

5. Cookies and Tracking

We use cookies for:

• Keeping you signed in
• Remembering your preferences
• Aggregated analytics

You can disable cookies in your browser, though some features may not work properly.

6. Your Rights

You have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Delete your account and associated data
• Export your data

To exercise any of these rights, email support@jbsandbox.co.

7. Data Security

• All data is encrypted in transit (HTTPS) and at rest.
• Account passwords are hashed using industry-standard algorithms.
• We follow industry-standard security practices.
• No system is 100% secure, but we work to protect your data.

8. Children's Privacy

MarkSpot is not intended for users under 18. We do not knowingly collect personal information from children.

9. International Users

If you're outside the United States, your data may be processed in the United States. By using MarkSpot, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice.

11. Contact

For privacy questions: support@jbsandbox.co